Returns & Refund policy

In Order to ensure quick processing by our team, we kindly ask you to complete this return form as accurate as possible. This will avoid unnecessary delays. Frequently Asked Questions

👉 How to place Cash on Delivery order?

 

Ready for a hassle-free shopping experience? We've got you covered! 🎁

Step 1: To Place COD Order
Add to cart> Place order> Add Phone no.> Fill Complete Address with Pincode

Step 2: Initial Payment
Initiate your order effortlessly by paying a nominal upfront fee of just 59.

Step 3: Hassle-Free Delivery
Experience convenience at its best - settle the remaining balance upon delivery.

 

👉 I just placed an order, when will it ship?

Please allow 24-48 hours handling time for your order to ship out.

👉 How do I get tracking?

Tracking link will be sent to you via email after your order.. If you don't have a tracking number after 5 business days, please email or Whatsapp us.

👉 How long does shipping take?

Order today, 24 hrs. order Dispatch, receive in 2-3 days metro cities & 3-6 days Rest of India. excluding holidays.

👉 What is your return policy?

 Easy Returns Made Simple! to initiate a free return. Enjoy our hassle-free 15-day, no-questions-asked return policy. No extra charges – your satisfaction is our priority!"

👉 What is the return & refund timeframe?

The return must be sent to us within 15 days from the date you received your parcel.

The refund will be made via UPI to your bank account within 7 days after Receiving Return Parcel.

👉 How to Claim 1 year Warranty?
"Enjoy peace of mind with our 1-year warranty, reflecting our commitment to quality. If any issues arise, contact us at heavenstore.care@gmail.com Follow these steps for efficient resolution:

1. Dispatch the product to our National Service Centre in Delhi.
2. Upon receipt, we'll swiftly test, repair, or replace as needed.
3. The resolved product will be sent back to you promptly.

Count on us for a seamless process, completed within 7-10 days, ensuring you quickly resume enjoying your heavenstore purchase."

Legal Name - Tech IT Company

Legal Name - Tech IT

Trade Name- Heavenstore

Email: heavenstore.care@gmail.com

WhatsApp support number :-  7050830052

ward no 130 JAGDAMB NAGAR jaipur-302019

Rajasthan, India.